Terms & Conditions
  • Cancellations must be made at least 48 hours before a booked class. Class cancellations made within 48 hours, for whatever reason, are lost classes.
  • Cancelled classes must be rescheduled within 7 days.
  • Students can reschedule lessons but this must happen at least 48 hours before a booked class. The class must be rescheduled within 7 days.
  • If a suitable time cannot be agreed for a rescheduled or cancelled class, the class is lost.
  • Students must be on time for classes. If a student is more than 15 minutes late without prior notice, the class will be lost.
  • In the unlikely event that I need to cancel a lesson or I am late, the class will be rescheduled.
  • Classes must be used within 3 months of the payment date unless more than 12 classes are booked. In this case, 1 class (minimum) should be booked a week.
  • Students are encouraged to book their classes in advance. There is no guarantee that another student will not book a preferred time slot.
  • Classes, unless part of a group package, cannot be shared.
  • All students are responsible for providing a quiet study environment.
  • Refunds will not be given under any circumstances.
How much are classes with English Only?

 Contact me for prices.

How do I pay for classes?

Payment is made using Paypal. You can pay for your classes using your PayPal account or with a credit card as a PayPal guest. You can also pay by direct transfer.

How long are classes with English Only?

All classes are 60 minutes long.

Can I cancel classes?

Cancellation of classes must be done 48 hours in advance. If you cancel within 48 hours, your class will be lost. Cancelled classes must be rescheduled within 7 days.

Can other people join me in my class?

Classes are only for the person who booked them. There are different prices for group classes.

What equipment do I need?

It is better to use a computer, laptop or a tablet for classes. It is possible to use a phone but you will not have the same class experience as the screen is too small. It is important to have a microphone and a webcam for our sessions. Read more here.

What happens if my Internet connection is unstable?

It is your responsibility to connect using a stable Internet connection. If you have connection problems, we will try to establish a good connection but this may use up your class time. The majority of classes are problem free and there are no connection issues.

What is a trial session?

This is not a class. It is an opportunity for us to meet and test out our connection. It also gives me a chance to assess your current level of English and to discuss your requirements. A trial session is free and takes up to 15 minutes. You can book a trial session here.